Very high ping since a couple of weeks or so..

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  • Hi!

    I've been playing in one of your servers for several months (maybe years?) with no problems at all. I'm from Spain and my ping was like 40ms over a 300/300 fiber connection. My ISP is Movistar (former Telefonica). A couple of weeks ago this ping has almost multiplied by 4 in just one day and it keeps that high until now. I have looked at other german servers and It looks like only g-portal servers have this issue for me. A look over my traceroute indicates that now my connection to g-portal servers have to cross the atlantic to Miami and come back to Germany.

    As a reference:
    Connection to [JAH] Warriors #02 - Metro Only - No Explosives - 64 Slots is 147ms
    Connection to [email protected] [SiC] S1 Operation Metro AllWeapons 1500 Tickets is 38ms

    Both servers are germany located but JAH Warriors if from g-portal and the other is not.

    I wanted to know if you maybe have changed your routing conditions for incoming connections from Movistar since apparently this is only happening to players from Movistar connecting to certain german servers (spanish forums have a lot of complains)

    This is my traceroute in case you need it

    Traza a sobre caminos de 30 saltos como máximo.

    1 <1 ms <1 ms <1 ms
    2 3 ms 2 ms 2 ms []
    3 5 ms 3 ms 3 ms []
    4 3 ms 3 ms 3 ms []
    5 2 ms 2 ms 2 ms
    6 23 ms 23 ms 28 ms []
    7 * * * Tiempo de espera agotado para esta solicitud.
    8 * * * Tiempo de espera agotado para esta solicitud.
    9 173 ms 143 ms 147 ms []
    10 199 ms 206 ms 206 ms
    11 152 ms 150 ms 149 ms
    12 142 ms 138 ms 144 ms []
    13 142 ms 145 ms 141 ms

    Traza completa.

    Thank you