Refund policy and procedure

  • The terms and conditions say that I as a consumer am entitled to a refund within 14 days of a transaction. I'd like a refund right about now as I am kind of unsure why I thought buying a server would be something I was interested in. But how exactly does the process work? Do I just chargeback through paypal? Does this count as a formal request for a refund? Is there another tab or page where the process is explained? Or am I missing some legalspeak that somehow vetoes my right to a refund?

    In case this is very obvious and plainly explained elsewhere, I wouldn't know. Half of the links and text here are in german, and it's too much of a headache to mess around and chase around for info I might as well ask directly for.