I bought a physical copy of bf3 for my Xbox one. I installed it and the campaign works but the online doesn't. Whenever I select Multiplayer it just freezes every time. If I select My Soldier it does the same thing except the "loading" text appears and never goes away.
I talked with someone at EA via their online chat and did about 10 troubleshooting tasks and none of them worked (reinstalling, clearing alternate mac address, clear persistent storage/cloud saves, etc.) Has anyone else had this issue? And any idea how to solve it?